Choose MacCleaner Pro package option

Check your email for the order confirmation – there is usually a link to download the invoice. If you can’t find it, log in to your account on the payment provider’s website (PayPro Global) → go to the Products Details → click Order Details for the app.

If you still need help, contact our support team with your order details,
and we’ll send the invoice to you directly.

Please check your spam folder if you didn’t find the letter. If the email isn’t in spam, you may have entered your email incorrectly during purchase. Contact our support team to retrieve your license and correct your email address.

If you’ve lost your license key, don’t worry – here’s what you can do:

• Check your email. Look for the original purchase email that includes your license key. 
It may be in your inbox or spam folder.
• Check the payment provider’s website. Log in to your PayPro Global account → click Products Details in the left panel → find the app in the product list and click Download License → you’ll receive a text file with the license key.
• Contact our support team. Email us at support@nektony.com with your order details, and we’ll help you retrieve your key.

With a one-time purchase license, you pay once and use the app forever. You will receive all minor updates and bug fixes for free. Major upgrades may require an additional upgrade fee.

A subscription license provides access to the Pro features for a specific period (e.g., monthly or yearly).

Your license is not lost if you switch to a new Mac. Simply uninstall the app from your old computer, download it on your new Mac, and activate it using your existing license key.

Log in to your PayPro Global account, go to the Subscriptions section in the left panel, find the app you want to cancel, and click Cancel Subscription. Your subscription will remain active until the end of the current billing period.