Disk Space Analyzer – FAQ
Disk Space Analyzer
What is the Disk Space Analyzer?
Disk Space Analyzer is a disk usage analyzer for Mac that allows you to see what is taking up the most space on your disk. Disk Space Analyzer discovers the bulkiest content and generates a list of the largest files on the scanned volume. You can then remove, move, or copy old unwanted files to recover valuable disk space.
What are the system requirements for Disk Space Analyzer?
Disk Space Analyzer is compatible with macOS 10.10. and later.
Does Disk Space Analyzer run on Apple Silicon Mac?
Can I scan external volume with Disk Space Analyzer?
Yes. Disk Space Analyzer is a disk usage utility for Mac with support of external hard drive volumes, Flash drive volumes, CD & DVD disks and any other external storage disks, including cloud storage.
Can Disk Space Analyzer scan my Dropbox folder?
Yes, you can scan your Dropbox folder and any other folder or other cloud storages connected to your Mac. To scan and analyze storage usage in Dropbox, follow these steps:
- Run Disk Space Analyzer.
- Choose the Dropbox folder.
- Click the Play icon to start scanning.
- View Dropbox folder space usage.
Can I see the list of the biggest files on my Mac with Disk Space Analyzer?
Yes. Disk Space Analyzer displays a list of the largest items arranged in descending order of size. You can see them in the appropriate section of the app’s window.
Can I open folders in Finder right from the sun-burst diagram?
Yes. Use the “Reveal in Finder” command in the context menu, the Command(⌘)+O shortcut or press the Command (⌘) key and click on a folder on the diagram.
Can I quickly preview the files and folders right from the sun-burst diagram?
Yes. Use the “Quick Look” command in the context menu or Command(⌘)+Y shortcut.
Is it possible to search for FileVault folders?
Yes, Disk Space Analyzer allows you the possibility of scanning File Vault folders.
Is it possible to get detailed information about each file and folder?
Yes, you can view the total size of each file and the date it was last modified. This helps to locate the oldest and largest files. Also, you can call a file’s info box. For this, use the “Get Information” command in the context menu or press the Command(⌘)+I key shortcut.
Can Disk Space Analyzer be used on SDD on the new MacBook Air?
Yes. Disk Space Analyzer supports HDD volumes, CD and DVD discs, removable USB drives, mounted DMG images and even folders with FileVault protection.
Finder and Disk Space Analyzer display different sizes for the same folder. Why?
Usually, Finder simplifies the counting size for folders, especially for empty folders. Disk Space Analyzer counts that folder’s size. There are some other minor differences in counting folder size.
Does Disk Space Analyzer display hidden files on my disk?
Yes. Disk Space Analyzer displays the disk usage and hidden system files on your disk. However, the app does not allow you to remove these files, as removal of system files may damage your system. If you are sure you want to remove hidden files, you can reveal them in Finder and operate them.
Can I see what is in the inaccessible disk space on my Mac?
Inaccessible disk space in the Disk Space Analyzer’s graph keeps the folders of other Mac users and system folders. By default, the macOS doesn’t allow accessing other users’ folders on your Mac due to privacy configurations, and the system folders are protected from access to not harm the system. However, if the different user account on your Mac is yours, you can analyze it. For this, log in to this account and scan its home folder with Disk Space Analyzer.
How long is my license valid for?
The license for the current version of the Disk Space Analyzer is a one-time-purchase for an unlimited period of time. Minor updates are free; major upgrades might come at upgrade cost.
How do I activate the license key for Disk Space Analyzer?
In the Menu Bar click on Disk Space Analyzer → select License info…→ copy and paste your key in the key field and click the Activate button. In a moment, your license will be activated.
I bought a license on the website but did not receive a license key. How do I get the key?
Once you purchase a license key for the app, the license is automatically sent to your registered email address. In case you don’t see the message, please, check your Junk or Spam folders.
If you purchased with PayPal, the email is sent to the address registered with PayPal.
It is also possible that you registered an incorrect email address. In this case, please contact our support team at support@nektony.com. We will check and send you your license.
How many computers can I use a single Disk Space Analyzer license on?
If you downloaded Disk Space Analyzer from our website, you can use one license on up to 2 Mac computers for one user.
If you downloaded Disk Space Analyzer from the App Store, you can use it on up to 5 Mac computers with the same Apple ID. Also, you can use Apple Family Sharing to install the app being signed in by the Apple ID of your family members.
How do I transfer my license from the old Mac to a new one?
Completely uninstall the app on the old Mac. Then install the app on a new Mac using the same license key.
Can I download the old version of Disk Space Analyzer?
Yes. You can find the old versions of the app on this page.
How do I uninstall Disk Space Analyzer?
If for some reason you need to uninstall Disk Space Analyzer, follow these steps:
- Close Disk Space Analyzer
- Remove Disk Space Analyzer from the Applications folder.
- In Finder, press the Cmd+Shift+G shortcut and navigate the ~/Library folder.
- Go to the Application Support folder and remove the Disk Space Analyzer folder from there.
- Empty your Trash.
