App Cleaner & Uninstaller is a special utility that serves to completely uninstall programs on a Mac, as well as remove their service files and extensions. The following document aims to bring to your attention the technical details of uninstalling apps and some of the app’s restrictions. Additionally, it provides valuable information for best results and performance when cleaning up your Mac.


System requirements for App Cleaner & Uninstaller

  • macOS 10.10 or later
  • 64-bit processor
  • 30 MB free disk space
  • 4 GB RAM

Family Sharing

App Cleaner & Uninstaller supports Family Sharing. You can use one license on up to 2 Mac computers. Please note that when you make a purchase, you need to provide your valid email address. The license key will be sent to this address. If in any case you lose your key, you can restore your license by providing your email address to the Nektony support team.


Scanning Speed

The app’s scanning speed depends on the following factors:

  • The number of applications installed on your Mac.
  • The total size of your Applications folder.
  • The number and size of service files and extensions your applications have.
  • The scan speed of your Mac’s hard drive.

Features Available in Free Trial

A free trial of App Cleaner & Uninstaller allows you to use all the features of the app for seven days with no restrictions.
After seven days, the application will ask you to upgrade to Pro to continue using it to uninstall apps.


Price of App Cleaner & Uninstaller Pro

The cost of App Cleaner & Uninstaller is $9.99.
It is one-time-purchase for an unlimited period of time.


Uninstalling Apple Default Applications

It is prohibited to delete standard Apple applications, due to the fact that the removal of built-in applications may damage the viability of the system. Although you can download Safari or iTunes from the official Apple website, other important programs are not available for restoration. Apple doesn’t allow you to delete its necessary apps. For these reasons, App Cleaner & Uninstaller also does not allow the deletion of necessary apps.


Resolving Issues When Some Applications Cannot Be Uninstalled

Sometimes you may get a message that the app cannot remove an application’s files. There are several reasons for this:

  • There are running processes in the background related to the app.
  • The apps have kernel extensions.
  • The files are protected from removal by System Integrity Protection (SIP).
  • Some subfolders in the ~/Library are protected from changes.

Learn how to resolve each issue. If you face an unusual situation, contact the Nektony support team. We will answer within two business days and help you to resolve the issue.


Restoring Apps From the Trash

For your safety, by default App Cleaner & Uninstaller moves files to the Trash. You can check the status of this option in the Remove section of the Preferences window. Even if you uninstalled an app by mistake, you can always recover it from the Trash. It may happen that when you need to restore a removed file, you don’t see the Put Back option in the context menu. This is a well-known bug of the Finder, which has been discussed by Mac users for a long time on popular forums and blog platforms like mac-forums.com and CNET. Learn how to solve the issue with restoring apps from Trash.


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