App Cleaner & Uninstaller – FAQ
App Cleaner & Uninstaller
General information
Why do I need App Cleaner & Uninstaller when I can just trash apps?
When you delete apps by simply dragging them to the Trash, some service files like caches or remain on a Mac and take up much disk space. App Cleaner & Uninstaller finds these leftovers, like caches and temporary files, and removes them completely to keep your Mac clean.
Can I use this app to update all my software at once?
Yes! App Cleaner & Uninstaller includes a dedicated Updates tab. It scans your Mac for outdated versions of over 20,000 apps – including those from the App Store, developer websites, and Homebrew. You can review all available updates in one place and install them with a single click, saving you from having to check each app individually.
How does the app help with my Mac’s security?
Beyond cleaning, the app serves as a security dashboard for your software. In the Applications section, you can verify if an app is notarized by Apple to ensure it’s trustworthy. You can also manage permissions, giving you a clear view of which apps have access to sensitive data, such as your location, camera, or folders, helping you stay in full control of your privacy.
Can I manage which apps open automatically when I start my Mac?
Absolutely. In the Startup Programs tab, you can see a complete list of Login Items, Launch Agents, and System Daemons. This allows you to disable “background” apps that might be slowing down your Mac’s boot time or tracking your activity without your knowledge.
Safety
Is App Cleaner & Uninstaller safe?
Absolutely. The app is notarized by Apple, meaning it has been verified for security and malware. It also includes several safety nets:
- Confirmation: It always asks for your approval before deleting anything.
- History & recovery: It keeps a record of removals and allows you to restore files from the Trash.
- Expert support: Our team provides free technical help within one business day.
Verified reliability: We regularly update the app to support the latest macOS versions. You can view our full Revision History to see all our latest improvements and security patches.
Is it safe to remove extensions?
Most user-added extensions are safe to remove and will simply reset those features to their default state. However, we recommend being cautious with “core” or system extensions, as removing them could change how certain parts of your Mac behave.
Will it delete my personal files (like Word docs or photos)?
No. App Cleaner & Uninstaller is designed to ignore your personal documents. If you uninstall an app like Photoshop or Word, your projects, spreadsheets, and photos remain untouched, and it does not delete virtual machine files. It only removes the temporary files the app needs to run.
Can I uninstall Mac system apps (like Mail or Safari)?
No. Apple protects core system apps to prevent your Mac from breaking. Following Apple’s guidelines, we don’t allow the removal of these built-in apps to ensure your system remains stable.
Can I recover files I’ve deleted?
Yes. By default, the app moves files to the Trash rather than deleting them permanently. You can restore them. Please, make sure this option is enabled in the Settings → the Remove tab.
Can I use this to uninstall apps on an external drive?
Currently, the app is optimized to manage applications on your main (active) macOS drive. It does not support uninstalling apps from secondary or external hard drives.
Installation and settings
How do I install the new version of App Cleaner & Uninstaller?
Simply download and install the latest version. Once it’s running, you can actually use the new version of App Cleaner & Uninstaller to remove the old one.
Can I uninstall apps that aren’t in the Applications folder?
Yes. Simply drag any app into the window, and we’ll find its service files.
How do I change the app’s language?
App Cleaner & Uninstaller supports 9 languages: English, German, French, Spanish, Italian, Russian, Ukrainian, Japanese, and Chinese. The app follows your Mac’s system language by default. To change it specifically for this app, go to System Settings → General → Language & Region. Scroll to Applications, add App Cleaner & Uninstaller, and pick your preferred language. Read more.
What does Trash monitoring mean?
App Cleaner & Uninstaller checks removed applications for a complete cleanup. When an application is deleted in a regular way, we remind you to get rid of its service files and related items. To enable this function, go to Settings → General and turn on the “Detect apps moved to Trash and offer full removal” function.
Can I hide specific apps from the scan?
Yes. If there are apps you never want to see in the list, go to Settings → Skip List and add them there.
License
How do I activate my license key?
Open the app, click App Cleaner & Uninstaller in the top menu bar, and select License info…. Just paste your key there, and you’re all set! More details.
I bought a license but didn’t get a key. What should I do?
Check your Junk or Spam folders first. If you paid via PayPal, the key is sent to your PayPal email address. If you still can’t find it or think there was a typo in your email, contact us at support@nektony.com, and we’ll send you your license key.
How do I transfer my license to a new Mac?
It’s easy: just uninstall the app from your old Mac first. Then, download it on your new Mac and use your existing license key to activate it.
Can I download the old version of App Cleaner & Uninstaller?
Yes. You can find the old versions of the app on this page.
Subscription management
How do I update my payment method for subscription renewal?
To update your payment method for subscription renewal, follow these steps:
- Log in to your account on the PayPro Global platform.
- Go to Payment Methods.
- Save the changes to ensure your subscription renews smoothly.
How to cancel my subscription?
We use PayPro Global payment system. To cancel your subscription, do the following:
- Log in to your PayPro Global account.
- Click Subscription in the left panel.
- Locate App Cleaner & Uninstaller and click to cancel your subscription.
Removal
How to uninstall App Cleaner & Uninstaller?
Follow these steps:
- Open App Cleaner & Uninstaller.
- Go to its Settings → switch to the Advanced tab.
- Scroll down and click Remove. This will completely uninstall the app.