FAQ – App Uninstaller

01. I know that applications on macOS can be deleted simply by putting them into the Trash. Why do I need a separate app for uninstallation?

Yes, applications on macOS could be deleted simply by putting them into the Trash. Nevertheless, some service and temporary files of the deleted app would still remain on your hard drive. Little by little these files can take up a huge amount of disk space.

02. What are service files and why are they needed?

Service files are created during the app’s operating process. They save information about app preferences, logs, error reports and supporting data. Usually, there is no need for them after the app is deleted.

03. Is it safe to uninstall applications with their service files?

App Uninstaller scans service files related to a specific application by its Bundle ID; that’s why app removal does not influence the operating system. Nevertheless, please be sure that you don’t need this app and its service files.

04. Are there any restrictions on applications’ removal?

App Uninstaller does not allow you to delete default Apple apps. This is done to prevent violation of system integrity and performance, as many of the apps are required by the system. The removal of default macOS apps may damage the system.

05. What are Remains?

Remains are service files left on the hard drive even though the applications have been removed. This occurs when apps are deleted by just dropping and dragging them into Trash.

06. What is Trash monitoring?

App Uninstaller can monitor apps when they are moved to Trash. When the app is removed in the regular way, App Uninstaller proposes to delete its service files right away.

07. What are uninstalling recommendations - the bulb icon in the left bottom corner?

App Uninstaller monitors the results of app scanning and can give you tips for deleting unnecessary files.

08. Does App Uninstaller remove apps permanently?

By default, App Uninstaller removes apps and service files to the Trash. You can enable or disable this option in the Preferences → the Remove tab.

09. What are Large & Old applications?

When you need to quickly clean up your disk by deleting unneeded apps, it is reasonable to delete, first, the largest applications, and then, those apps which are used rarely. In such cases, you can resort to sorting apps by Large & Old category.

10. Is it possible to skip specific applications from being searched?

Yes, there is such an option. Go to the application’s Preferences → Skip List tab and add all exclusions to the list, i.e. applications that shouldn’t be scanned and proposed for removal.

11. What do Extension files mean?

Extensions are hidden service files, that allow you to customize programs and the system. App Uninstaller shows the following extension items:

  • Launch Agents
  • Login Items
  • Installations
  • Screen Savers
  • Preference Panes
  • Internet Plugins
  • Widgets
12. Why are Core Extensions hidden by default in the list of scanned items?

There are 2 types of extensions shown with App Uninstaller:

  • User extensions
  • Core Extensions

You have to be extremely careful with Core Extensions – removal of some of them may damage the system. Please operate Core Extensions only if you clearly understand what are you doing.

13. What user data does the application collect?

App Uninstaller stores information about the errors in order to improve the product and provide a better service. A list of apps uninstalled with App Uninstaller is collected to prevent possible errors. Any user activity that does not rely on App Uninstaller Privacy Statement is not stored.

14. Why is App Uninstaller not shown in the Launchpad?

By default, the Mac operating system doesn’t add any uninstaller to the Launchpad. This means that all programs designed to remove and uninstall applications on Mac can’t be opened from the Launchpad. You have to go to the Applications folders and find it there. However, if you need the app quite often, you can add it to the Dock panel. For this, just drag and drop App Uninstaller to the Dock panel.

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