MacCleaner Pro – FAQ

Yes, MacCleaner Pro is notarized by Apple, ensuring it is free from malware and safe to use. The software is regularly updated and thoroughly tested for compatibility with the latest macOS versions. It shows confirmation before deleting files and allows restoring them if needed.
Additionally, Nektony provides free technical support within one business day.

MacCleaner Pro is compatible with macOS 10.13 or later, requires a 64-bit processor, and at least 4 GB of RAM. It takes up 94.0 MB of disk space.

1. Go to the Speed Up section.
2. Review the items that influence your Mac’s performance.
3. Click the Review & Speed Up button.

1. Go to the Clean Up section.
2. Review all junk files that can be safely removed.
3. Click the Review & Clean Up button.

Yes. MacCleaner Pro provides special tools that allow you to perform a deep cleanup of your Mac hard drive. Use them for the following tasks: analyze your disk space usage, find the bulkiest content, find and remove duplicate files, similar photos, uninstall unwanted apps, clean up broken service files of removed apps, delete extensions, cache, cookies and other unneeded support files, including hidden files.

Cache and other junk files are created regularly when you use your Mac. There is no way to prevent them from appearing. So we suggest you clean up your Mac from unneeded stuff at least once a month.

Also, if your Mac slows down, use the Memory Cleaner helper tool to monitor app memory usage, free up RAM, and boost performance.
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Yes. You can use the Pro tool from the software bundle – Duplicate File Finder. Use this tool to compare folders on different disks and find common duplicates.

Yes, you can download a free trial of the program, which allows you to use all the features of the program for 2 days with no restrictions.

Yes, older versions are available on this page.

1. Visit the MacCleaner Pro purchase page.
2. Choose the package option and click Buy Now.
3. Enter your payment details and click to Pay.
4. The license will be sent to your email address.

After completing your purchase, the license key is sent to your registered email. Check your spam folder if you don’t see the message. If you still haven’t received it, contact our support team.

1. Launch MacCleaner Pro.
2. Click MacCleaner Pro → License Info in the menu bar.
3. Enter your license key.
4. Click the Activate button.

Yes, we offer several discount options:

• 20% off for students or educational institutions
• A discount for upgrading if you already purchased an app from the bundle
• Special pricing for purchases of more than 5 licenses

Contact our support team for more details.

Completely uninstall the app from your old Mac. Then install it on the new one using the same license key.

• Check your Spam or Junk folder.
• If you paid with PayPal, the license was sent to your PayPal-registered email.
• If you entered the wrong email, contact our support at support@nektony.com — we’ll resend your license.

Our payments are processed via PayPro Global.

1. Log in to your PayPro Global account.
2. Go to Payment Methods.
3. Update your payment information and save the changes.

1. Log in to your PayPro Global account.
2. Click Subscription in the left panel.
3. Locate MacCleaner Pro and click to cancel your subscription.

Your subscription renews automatically unless canceled.
To renew manually:

1. Log in to your PayPro Global account.
2. Go to Subscription Management and ensure auto-renewal is enabled.
3. If the auto-renewal is not available, repurchase the app from the site.

App Cleaner & Uninstaller is a part of the MacCleaner Pro bundle. If you have App Cleaner & Uninstaller in the root of the Applications folder, just remove this app. There is a copy of App Cleaner & Uninstaller in the MacCleaner Pro bundle folder..

1. Open MacCleaner Pro.
2. Open Preferences → go to the Advanced tab​.
3. Scroll down and click Remove for uninstalling MacCleaner Pro.