MacCleaner Pro – FAQ

MacCleaner Pro and all the tools from the bundle are notarized by Apple which means that the software is checked for malware and proved by Apple as being safe. We regularly update our apps and optimize them for the newest macOS system. We carefully check for the correct work of all the options of the apps. Check here the revision history of MacCleaner Pro.

Also, MacCleaner Pro and all Pro tools from the bundle always display a confirmation window before the removal of any selected item. Additionally, the duplicate finder and uninstaller from the bundle provide an option to see the removal history and restore deleted items from the Trash. We take care of your important files and in this way want to protect you from the accidental removal of them.

Nektony provides free technical support for all the users of the app and responds within one business day.

MacCleaner Pro is compatible with macOS 10.13 or later, 64-bit processor, 4 GB RAM. It takes 94.0 MB of hard drive space.

Yes. MacCleaner Pro is optimized for Apple Silicon Macs. All app of the MacCleaner Pro’s bundle run on both Apple silicon and Intel-based Mac computers and does not require Rosetta Stone.

Yes, you can download a free trial of the program, which allows you to use all the features of the program for 2 days with no restrictions.

1. Go to the Nektony store.
2. Choose the package option and click Buy Now.
3. Enter your payment details and click to Pay.
4. The license will be sent to your email address.

Once you’ve made the payment, the license key will be sent to your email address. Please, check your spam folder if you didn’t find the letter, or contact Nektony support team.

1. Launch MacCleaner Pro.
2. In the menu bar, click MacCleaner Pro → select License Info…
3. Enter your license key.
4. Click the Activate button.

Yes, if you are a student or represent an educational institution, you are welcome to make use of the 20% educational discount program for MacCleaner Pro. Learn more >>

1. Go to the Speed Up section.
2. Review the items that influence your Mac’s performance.
3. Click the Review & Speed Up button.

1. Go to the Clean Up section.
2. Review all junk files that can be safely removed.
3. Click the Review & Clean Up button.

Yes. MacCleaner Pro provides special tools that allow you to perform a deep cleanup of your Mac hard drive. Use them for the following tasks: analyze your disk space usage, find the bulkiest content, find and remove duplicate files, similar photos, uninstall unwanted apps, clean up broken service files of removed apps, delete extensions, cache, cookies and other unneeded support files, including hidden files.

Cache and other junk files are created regularly when you use your Mac. There is no way to prevent them from appearing. So we suggest you clean up your Mac from unneeded stuff at least once a month. Also, if your Mac’s speed is slow, always use the special helper Memory Cleaner, which will help you to regularly monitor memory usage by apps, free up RAM and speed up your Mac.

Yes. You can use the Pro tool from the software bundle – Duplicate File Finder. Use this tool to compare folders on different disks and find common duplicates.

Install the latest version of MacCleaner Pro. Then run App Cleaner & Uninstaller from its Pro tools and uninstall the previous version of MacCleaner Pro.

App Cleaner & Uninstaller is a part of the MacCleaner Pro bundle. If you have App Cleaner & Uninstaller in the root of the Applications folder just remove this app because there is a copy of App Cleaner & Uninstaller in the MacCleaner Pro bundle folder.

Completely uninstall the app on the old Mac. Then install the app on a new Mac using the same license key.

Once you purchase a license key for the app, the license is automatically sent to your registered email address. In case you don’t see the message, please, check your Junk or Spam folders.

If you purchased with PayPal, the email is sent to the address registered with PayPal.

It is also possible that you registered an incorrect email address. In this case, please contact our support team at support@nektony.com. We will check and send you your license.

Yes. You can find the old versions of the app on this page.

We use PayPro Global payment system. To cancel your subscription, do the following:

1. Log in to your PayProGlobal account.
2. Click Subscription in the left panel.
3. Locate MacCleaner Pro and click to cancel your subscription.

If for some reason you need to uninstall MacCleaner Pro, follow these steps:

1. Open MacCleaner Pro.
2. Open Preferences → go to the Advanced tab​.
3. Scroll down and click Remove for uninstalling MacCleaner Pro.