Frequently asked questions about the MacCleaner Pro application
What is MacCleaner Pro?
MacCleaner Pro is an all-in-one program to clean up and speed up a Mac computer.
Is MacCleaner Pro safe?
MacCleaner Pro and all the tools from the bundle are notarized by Apple which means that the software is checked for malware and proved by Apple as being safe. We regularly update our apps and optimize them for the newest macOS system. We carefully check for the correct work of all the options of the apps. Check here the revision history of MacCleaner Pro.
Also, MacCleaner Pro and all Pro tools from the bundle always display a confirmation window before the removal of any selected item. Additionally, the duplicate finder and uninstaller from the bundle provide an option to see the removal history and restore deleted items from the Trash. We take care of your important files and in this way want to protect you from the accidental removal of them.
Nektony provides free technical support for all the users of the app and responds within one business day.
What are the system requirements for MacCleaner Pro?
MacCleaner Pro is compatible with macOS 10.11 or later, 64-bit processor, 4 GB RAM. It takes 94.0 MB of hard drive space.
Does MacCleaner Pro run on Apple Silicon Mac?
Does MacCleaner Pro provide a free trial version?
Yes, you can download a free trial of the program, which allows you to use all the features of the program for 7 days with no restrictions.
How do I purchase a MacCleaner Pro license?
- Go to the Nektony store.
- Click the Pricing button next to MacCleaner Pro.
- Enter your payment details and click to Pay.
- The license will be sent to your email address.
Where can I find the license key for MacCleaner Pro?
Once you’ve made the payment, the license key will be sent to your email address. Please, check your spam folder if you didn’t find the letter, or contact Nektony support team.
How do I activate the license for MacCleaner Pro?
- Launch MacCleaner Pro.
- In the menu bar, click MacCleaner Pro → select License Info…
- Enter your license key.
- Click the Activate button.
How long is my license valid for?
The license for MacCleaner Pro is a one-time-purchase for an unlimited period of time.
Do you have an additional discount for MacCleaner Pro?
Yes, if you are a student or represent an educational institution, you are welcome to make use of the 20% educational discount program for MacCleaner Pro. Learn more >>
How many computers can I install a single license on?
MacCleaner Pro supports family sharing. You can use one license on up to 2 Mac computers.
How can I speed up my Mac with MacCleaner Pro?
- Go to the Speed Up Mac section.
- Review the items that influence your Mac’s performance.
- Click the Review & Speed Up button.
How can I quickly clean up my Mac with MacCleaner Pro?
- Go to the Clean Up Mac section.
- Review all junk files that can be safely removed.
- Click the Review & Clean Up button.
Can MacCleaner Pro help me to free up disk space on my Mac?
Yes. MacCleaner Pro provides special tools that allow you to perform a deep cleanup of your Mac hard drive. Use them for the following tasks: analyze your disk space usage, find the bulkiest content, find and remove duplicate files, similar photos, uninstall unwanted apps, clean up broken service files of removed apps, delete extensions, cache, cookies and other unneeded support files, including hidden files.
How often should I use MacCleaner Pro?
Cache and other junk files are created regularly when you use your Mac. There is no way to prevent them from appearing. So we suggest you clean up your Mac from unneeded stuff at least once a month. Also, if your Mac’s speed is slow, always use the special helper Memory Cleaner, which will help you to regularly monitor memory usage by apps, free up RAM and speed up your Mac.
Can MacCleaner Pro help me to compare two hard disks plugged into my MacBook Pro?
Yes. You can use the Pro tool from the software bundle – Duplicate File Finder. Use this tool to compare folders on different disks and find common duplicates.
How do I install the latest version of MacCleaner Pro if I have its previous version?
Install the latest version of MacCleaner Pro. Then run App Cleaner & Uninstaller from its Pro tools and uninstall the previous version of MacCleaner Pro.
I recently upgraded from App Cleaner & Uninstaller to MacCleaner Pro. Should I now remove App Cleaner & Uninstaller?
App Cleaner & Uninstaller is a part of the MacCleaner Pro bundle. If you have App Cleaner & Uninstaller in the root of the Applications folder just remove this app because there is a copy of App Cleaner & Uninstaller in the MacCleaner Pro bundle folder.
I bought a new Mac computer and I’m going to sell the old one. How do I transfer my license from the old Mac to a new one?
I bought a license on the website but did not receive a license key. How do I get the key?
Once you purchase a license key for the app, the license is automatically sent to your registered email address. In case you don’t see the message, please, check your Junk or Spam folders.
If you purchased with PayPal, the email is sent to the address registered with PayPal.
It is also possible that you registered an incorrect email address. In this case, please contact our support team at [email protected]. We will check and send you your license.
How do I uninstall MacCleaner Pro?
If for some reason you need to uninstall MacCleaner Pro, follow these steps:
- Close MacCleaner Pro and quit all additional tools of the program: App Cleaner & Uninstaller, Duplicate File Finder, Disk Expert, Funter and Memory Cleaner.
- Open Finder → go to the Applications folder and remove MacCleaner Pro from there.
- Then in Finder press the Cmd+Shift+G shortcut and navigate the ~/Library folder.
- Go to the Application Support folder and remove the com.nektony.Maccleaner-Pro-SII folder from there.
- Empty your Trash.